Digital Landline (VoIP) — Keep Your Number, Lose the Copper

Move from legacy landlines to all-IP calling without changing how customers reach you. Perfect for small offices, clinics, and high-street locations.

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Why a Digital Landline now?

The UK is retiring copper. A Digital Landline replaces your PSTN/ISDN line with secure VoIP: keep the same number, answer on desk phones, cordless, softphones, or mobile apps, and add AI features as you grow.

Keep your number

Customers dial the same digits. We handle the porting and go-live.

Better reliability & quality

HD audio, modern core network, and options for LTE/5G failover.

Answer anywhere

Desk phones, cordless, softphones, or mobile apps — your choice.

Lower total cost

Retire old line rentals and legacy add-ons; consolidate into one modern service.

Fast setup

Typical single-line migrations are quick; our UK team handles porting end-to-end.

Future-ready

Add new users, extra numbers, advanced routing, and AI features when you need them

UK support & compliance

Friendly, knowledgeable help; GDPR-aware practices; Ofcom-aligned guidance.

Flexible call routing

Set up ring groups, call forwarding, voicemail, and time-based rules with ease.

Real-time analytics

Track call volumes, missed calls, and agent performance with built-in dashboards.

What you get as standard

Number porting, voicemail to email, call divert/forwarding, caller ID, basic hunt group, spending controls, and a simple web/app portal — all with UK-based support.

Number Porting

Keep your existing business number(s) with a scheduled transfer.

Voicemail to Email

Get messages in your inbox for faster follow-up.

Smart Forwarding

Time-of-day rules for no-answer and busy conditions.

UK Support & Controls

Spending controls, call barring, and friendly UK help.

Devices & connectivity

  • Plug-and-play IP desk phones or DECT cordless
  • Softphones & mobile apps for Windows/macOS/iOS/Android
  • Business-grade router options & QoS for voice
  • Static IPs available and 4G/5G failover for resilience

Already have broadband? We’ll validate it for voice readiness or propose upgrades. Need connectivity? Bundle FTTP/SOGEA or a leased line for QoS and SLAs.

How migration works

From line checks to go-live, we handle every step—porting your number, configuring devices, and training your team—without downtime or disruption. You stay connected while we do the heavy lifting.

Order & Port

We submit the port, schedule transfer, and keep you updated.

Configure & Test

Devices, softphones, forwarding rules, and validation calls.

Go-Live & Training

Switch over, quick training, and first-week check-ins.

Discovery

Line check, number list, and connectivity validation.

Pricing & plans

Simple monthly pricing with essentials included. Add voice channels, devices, call recording, analytics, or AI features as you grow.

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Reliability, security, and compliance

  • Network resilience: Carrier-grade SBCs, redundant cores, monitored SLAs, and options for connectivity failover
  • Quality of Service (QoS): Prioritise voice traffic for clean audio even during busy hours
  • Security by default: Encrypted signalling/media where supported, strong authentication, rate limiting, and fraud detection
  • GDPR-aware: Clear data handling controls, UK/EU hosting options, role-based access for admin portals
  • Ofcom-aligned guidance: Correct emergency address information and ethical call handling practices
  • PCI-friendly options: If you must take card details by phone, we’ll discuss pause/resume recording or specialised secure-pay add-ons

Emergency calling (999/112)

Digital services depend on power and Internet. Ask us about UPS/battery backup and LTE/5G failover. We’ll configure your emergency address data correctly and advise on continuity for clinical/critical sites.

Power backup

Consider UPS/battery backup for your router and any critical phones

Connectivity backup

LTE/5G failover can keep lines live during broadband issues

Emergency address

We record the correct address details for emergency services routing

Vulnerable users

Tell us if you have priority needs so we can advise on additional safeguards

Digital Landline vs the alternatives

Staying on PSTN/ISDN (until withdrawal)

Short-term familiarity, but ongoing line rental and looming end-of-life. No path to AI or modern features.

Mobile-only for the business line

Works for some micro-businesses, but hard to share among staff; call handling and brand presence can suffer.

Jumping straight to a full phone system

Best if you already need queues, IVR, analytics, wallboards, and complex routing. Otherwise, start simple and scale.

With a Digital Landline, you get the minimum-friction path off copper—plus an easy upgrade route when you’re ready for more.

Real-world snapshots

GP clinic, 12 staff

Kept their long-established number, added a cordless set for triage nurses, configured time-of-day routing, and enabled voicemail-to-email. Admin reports fewer missed calls in the lunch rush.

Estate agency, 3 branches

Ported each branch number, added a softphone for out-of-hours valuations, and set weekend diverts to the on-call negotiator.

Local restaurant

Replaced copper line with Digital Landline and a DECT kit; voicemail transcriptions help the team check missed bookings quickly.

Electrical contractor

Uses mobile app + desk phone combo; call recording enabled for job authorisations and dispute resolution.

(These are representative of typical deployments; we’ll tailor yours to your operation and risk profile.)

FAQs

Yes. We port your numbers to VoIPTelco on a scheduled date so callers keep dialling the same digits. We handle the paperwork and cutover.

Not necessarily. You can choose softphones/mobile apps or a range of IP desk/cordless phones. We’ll advise on any legacy devices like fax/card machines.

With suitable connectivity and QoS, HD voice outperforms legacy copper. We’ll validate your setup and recommend optimisations.

Digital services rely on power and Internet. We can include UPS battery backup, LTE/5G failover, and automatic mobile diverts to maintain reachability.

Simple single-line ports are usually quick; complex multi-number ranges can take longer. We’ll confirm the target date and keep you updated.

Absolutely. Add extra lines, users, devices, and features whenever you need them.

Yes. We configure the correct address information and advise on power/connectivity backup to protect continuity.

Yes — start with a Digital Landline and add Teams/CRM integration as your needs grow.

Optional call recording is available. If you take card details by phone, we can enable pause/resume or suggest secure-pay add-ons. We follow GDPR-aware practices and Ofcom-aligned guidance.

Yes—let’s discuss emergency continuity, telecare/alarm compatibility, and out-of-hours routing so clinical safety is maintained.

How we deliver (our promise)

  • No surprises: Clear scope, transparent pricing, and a defined go-live plan
  • Minimal disruption: Keep your number; keep your ways of working—just better
  • UK-based support: Real people who understand UK businesses, on hand pre- and post-migration
  • Future-ready: AI-capable platform, integrations, and analytics when you’re ready to grow
  • Secure by default: Resilient infrastructure, fraud monitoring, and best-practice configs

Next steps

Choose your setup, confirm your number, and go live with confidence—VoIPTelco makes migration simple, supported, and tailored to your business.

Pick your setup

Softphones, desk phones, or cordless bundles—your choice.

Go live with confidence

Plug-and-play devices, clear training, and friendly UK support.

Check your number

We’ll confirm eligibility and propose a migration date.

Ready to keep your number and lose the copper?

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